New service to help people stay safe and well in their homes

  • Date: 07/10/2020

We’ve launched a new service to help vulnerable people stay safe and well in their homes during this COVID-19 pandemic.

Our team will be able to visit any vulnerable adults, who are reluctant or unable to leave their home because of the pandemic, to do a home welfare check.

After setting eyes on them, Revival will then be able to help customers make their homes safe, warm and secure by arranging or referring customers to local agencies or organisations.

Things the team can support with include, organising prescription delivery, food and basic shopping delivery and connecting customers to others . We can also assist customers to get aids and adaptations. The team will also be able to make sure customers claiming the right benefits and can support them to address financial issues or pay outstanding bills.

These checks will be available to anyone over 18 who live in Newcastle-under-Lyme, Staffordshire Moorlands and Stafford.

Julie Russell, Support and Wellbeing Manager at Revival, said: “Since the pandemic we’ve seen an increase in people who need extra help and support in their homes.

“The main aim of these welfare checks is to set eyes on people who social workers, local authorities, or even neighbours or friends, may be worried about and to make sure they’re safe and well.

“We are really pleased to have got this funding from the National Lottery Community Fund. This service will provide much needed support and help for those people during these difficult and uncertain times.”  

To make a referral, call 0333 014 3389, email or click here. We will them call to arrange a home visit, using PPE equipment and following safety procedures to protect everyone