At Revival, we know that trust takes time — especially when someone has been hesitant to accept help. Our Wellbeing Support Service is designed not just to step in during a crisis, but to build relationships, offer consistent support, and help people transition to a safer, more stable life. Fred’s story is a powerful example of how we do just that.
Fred was referred to us in March 2024. He had long been resistant to professional support, and his home was cluttered and in need of a deep clean. On our initial visits, he didn’t answer the door — a response we respected, knowing that building rapport would be key.
A few weeks later, we visited again, and this time Fred let us in. His home, though cluttered, had food, and we learned that he was still able to get out and about using a mobility scooter. We provided a warm meal and a drink during our visits, offering simple, low-pressure support.
Not long after, Fred began struggling more with his mobility following a stroke. He was admitted to hospital, and when discharged, he once again declined support. We respected his wishes, while remaining available for when he might be ready.
That moment came soon after, when Fred was referred to us again — this time for help with packing up his home in preparation for a move to assisted living. Four members of our team spent several hours helping him prepare for this big transition.
Fred was grateful for our support, which helped make a daunting task more manageable.
Shortly after his move, Fred needed help again — this time with a lost bank card. He was struggling to get through to the bank due to security issues, so our team stepped in and successfully supported him through the process.
By the time our involvement ended, Fred had settled into a clean, tidy, and safe new home with in-house carers providing the day-to-day support he needed. It was a significant change — and one he might not have made without patient, consistent encouragement and practical help.
Fred’s journey reminds us that support isn’t always accepted immediately — and that’s okay. At Revival, we meet people where they are, offering help with no judgement and no pressure. Whether it’s preparing a meal, helping with a phone call, or packing up a lifetime of belongings, our team is there to walk alongside our clients at their own pace.
From cautious beginnings to a successful transition into assisted living, we were proud to support Fred at every step. His story is a testament to the power of quiet persistence, practical support, and the belief that everyone deserves safety, dignity, and the chance to live as independently as possible.
