Home Support Service helps customer Hassan from being readmitted to hospital

This month Revival helped local resident Hassan who had been in and out of hospital after having a stroke. His condition left him unable to work and with a reduced income as a result.

The Home Support Service teams based at hospitals across Staffordshire stepped in to help Hassan live independently at home again. 

“Hassan was referred to Revival after he’d been readmitted to hospital and staff wanted our help to discharge him safely home”, said Service Team Leader Mark (pictured below).

“Rather than just putting the necessary steps in place to return him home, our team provided a fully rounded holistic support plan, hoping he wouldn’t be readmitted again.”

Revival Support Workers look at someone’s overall living situation including finances, housing, wellbeing, and health when providing support.

“It’s a dynamic and inclusive approach”, added Mark.

“We do it because we know that someone’s environmental situation can contribute to their health, which was the case for Hassan.

“When our support workers assessed his situation, they found his heating wasn’t working, he had no means of cooking, was living in a home that no longer suited his needs, and needed support with his finances."

To overcome the issues the team put solutions in place to help Hassan live independently at home again.

“We provided food parcels so he could be discharged, and we also referred him to the DWP for a PIP claim to generate income.

“Adjusting to life after a stroke is difficult, so we referred him to the Stroke Association for expert help, advice, and guidance.

“His home also no longer met his needs and would need to be adapted so he could bathe without risk of falling. We contacted his housing provider to arrange the adaptations and consider him for alternative housing.

“To make sure he knew what medication to take and when, we also arranged a prescription delivery service and referred him to adult social care for future support.

“Thanks to Revival, Hassan is at home living safe and well. He has a regular income and is looking forward to moving into more appropriate housing.

“Hopefully the support will prevent any further hospital admissions and we’ll continue working closely with him for as long as he needs our support.”